October 30, 2019, in the course of studying the discipline "Administrative Law and Process", a lecture was held by the Deputy Director of the Center for Administrative Services of the Odesa City Council Anastasia Vasylivna Shilova on the topic "Public and administrative services: the procedure for providing", where, along with theoretical provisions, there was the focus on practical aspects of the provision of administrative services, existing problems and prospects for their development in Ukraine and at the local level in particular.