March 20, 2021 by teachers of the Department of Educational Management and Public Administration (Associate Professor M.M. Ruchkina, Associate Professor O.O. Sakalyuk) for heads of educational institutions of Odessa and Odessa region at refresher courses on the basis of the South Ukrainian Center for Professional Development of Socionomic Leaders and Specialists The lecture-discussion "Educational monitoring: challenges and opportunities" and the workshop "Communication processes in the modern educational information space" were held.

Teachers presented current issues of educational monitoring and communication processes in educational institutions, proposed templates of communication plans, technological cards for monitoring the quality of education in basic disciplines, and involved students in the analysis of common errors in the use of monitoring research tools and key messages.

Classes were held on the Office 365 platform (Microsoft Teams).